eSIM
eSIM contains all the data
like a classic SIM card,
but it is much simpler and safer to use.
What is eSIM?
eSIM is a chip that is integrated into your mobile device, so you no longer have to worry about a physical SIM card. eSIM withdraws your profile that stores the data that the operator uses to recognize you as their user. It's easy to use (see our video instructions), and in the future eSIM is expected to completely replace classic SIM cards.
Why use eSIM?
EVERYTHING IS INTEGRATED
eSIM contains all operator data that is required for use.
NO PHYSICAL CARD
You no longer have to worry about the size of your SIM card.
WE CARE ABOUT THE ENVIRONMENT
eSIM is environmentally friendly - no plastic, and multiple eSIM profiles can be used at the same time.
SIMPLE ACTIVATION
Activate eSIM by scanning the QR code you download along with your PIN and PUK.
How to request eSIM?
How to activate eSIM?
See how to activate eSIM on your device in a few simple steps.
What devices support eSIM?
Please choose any of the devices supporting eSIM shown and enjoy the brand new experience.
Do you have any further questions?
Go through the most common questions because there might be an answer to your question.
eSIM has the same features as the classic physical SIM, and the novelty is the activation QR code. During activation, only the activation QR code is scanned, it is not necessary to enter a PIN.
The eSIM's internal memory allows you to store contacts just like the physical SIM, but deleting the eSIM profile from the device also deletes all data stored on the eSIM.
When switching from a physical SIM to an eSIM, all contacts must be saved to a Google, IOS or similar account.
eSIM is available for A1 Postpaid users, both private and business, as well as for A1 Prepaid users using a smartphone that supports an eSIM card.
First of all, you need a mobile device that supports eSIM, and then an eSIM voucher that you can pick up at A1 sales points.
In case you have lost your mobile device, be sure to report the loss to the A1 Contact Center at the number 077 1234, so that we can temporarily disconnect your line.
Then you need to ask for a new eSIM voucher at A1 sales points.
You can activate the new eSIM profile in the same way as the first activation.
You need to follow the instructions given on the eSIM voucher itself. Then you need to activate the eSIM like any prepaid SIM card, first you need to register and then make the first call.
