VoLTE (Voice over LTE) Service

The VoLTE (Voice over LTE) service is transferring of voice services over a 4G network. Until now, 4G/LTE was used only for data services, while voice services were made available through 2G and 3G technologies. With VoLTE, voice remains in the same technology and when receiving a call, internet speeds will not be affected

By activating the VoLTE service, you will get as follows:

  • Better quality sound and voice clarity during calls;
  • Shorter time of call set up;
  • Mobile data remains on 4G LTE and is not switched down to 3G upon making a call;
  • Longer battery life.
How to activate

The VoLTE service is activated manually, directly in your device’s settings. Below are activation instructions for phone types that support this service:


Go to Settings > SIM cards & mobile networks > SIM Card Settings > activate Use VoLTE.


Go to Settings > Connections > Mobile Networks > activate VoLTE calls.


Go to Settings > Mobile Network > Mobile data > activate VoLTE calls.

ZTE & Alpha

Go to Settings > Network & Internet > Mobile Network > Advanced > activate Enable VOLTE call.

The service can be activated by all A1 postpaid mobile services customers having VoLTE enabled devices for the A1 Macedonia’s network.

To be enabled, devices need to have VoLTE functionality and to have the required software installed. The VoLTE features on each device is declared by its manufacturer, while the software required for each device is developed by the manufacturer and once available, customers can download it and update their device.

For more info, please read the Frequently Asked Questions (FAQ) section or call the Contact Center at 077 1234.