You can activate screen insurance immediately upon purchasing the device at any A1 retail location.
This service does not require a contractual obligation, meaning you can cancel it at any time.
Bring the mobile device along with the warranty certificate and fiscal receipt to any A1 store, and we will send it for servicing.
Additionally, all other devices purchased through A1 can be delivered directly to the authorized service center for your device model.
Mobile phones purchased from A1 Macedonia are not locked, except for iPhone models.iPhone users can request an unlock code for their device by paying a one-time fee of MKD 3,000 for all iPhone models.
The unlock request must be submitted at an A1 retail store, and the fee will be charged on the next monthly invoice.
A1 Macedonia, in cooperation with Triglav Insurance, offers a complete solution for connectivity and home protection.
More information is available at: https://www.a1.mk/osiguruvanje
A1 Macedonia, in cooperation with ORYX Assistance, offers the Roadside Assistance service, allowing you to travel worry-free with your vehicle, without concern for potential breakdowns or accidents — whether in the country or abroad.
The service is available to all A1 postpaid mobile users (individuals and legal entities) with a 24-month contract.
A1 Net Protect provides network-level security, making it harder for attackers to access your data. While connected to A1’s mobile or fixed network (at home or abroad), the service automatically detects and blocks unsafe websites and apps, and sends you a notification about the detected internet threat.
A1 Macedonia, in cooperation with ORYX Assistance, offers the Home Assistance service, which provides technical support in case of emergency repairs at home. The service is available to all A1 postpaid mobile and fixed residential users, without a contractual obligation.
