The speed and stability of the internet connection are guaranteed exclusively through a cable connection, while via WiFi they are not guaranteed (our devices have a range of only 3 to 5 meters). If you require greater coverage, you will need to install your own additional router.
Please test the speed via cable, and if there are deviations from the values specified in your contract, send us the measurement results obtained through www.speedtest.net to kontakt@A1.mk.
The speed and stability of the internet connection are guaranteed exclusively through a cable connection, while via WiFi they are not guaranteed (our devices have a maximum coverage range of 3 to 5 meters).
If you require greater coverage, you will need to install your own additional router.
Please test the speed via cable, and if there are deviations from the values specified in your contract, send us the measurement results obtained through www.speedtest.net to our email address: kontakt@A1.mk.
You need to check whether the WiFi option on your modem/router is enabled – specifically, whether the Wireless indicator light is on.
If you are using a Technicolor cable modem/router, press the button located on the right side of the modem.
If you are using a Combo Box device, restart the device by pressing the “Reset” button with a pin. The button is located on the top side of the router.
