You can extend or renew your service agreement online via our E-Shop at www.a1.mk/e-shop and you will be required to fill out the order form and choose a device that best fits your needs, or via our A1 Live Shop at: https://www.a1.mk/liveshop, this virtual store allows you to talk to our sales agents live and to get detailed information on your service agreement.

In addition, another option to extend/renew your service agreement is visiting the closest A1 store and presenting a valid personal identification document (personal ID card or passport). If you are business customer, please contact your business agent, or visit the closest A1 store.