In the world of music

with A1 Xplore Music by Deezer

Listen to your favorite music without tapping into your monthly data included in your tariff plan!

Enter the world of music with the А1 Xplore Music service, allowing you to get access to the global music platform Deezer, offering more than 73 million domestic and international songs.

With А1 Xplore Music and Deezer Premium, enjoy your favorite music without ads and limitations.

Use this promo offer, opt for A1 Neon+ or A1 Neon and listen to your favorite music 12 months free of charge, via the A1 Xplore Music by Deezer service.

This promo offer is available to all A1 postpaid customers, depending on their respective tariff plan. For the A1 Neo XL/L and M+ tariff plans, the promo period is 3 months, while for all other tariff plans, the one-off promo period is one month.

Why choose Deezer?

Deezer
Deezer
  • The world of music in your pocket
    56 million domestic and international songs, high-quality sound.
  • Offline option
    Listen to music no matter where you are, even when you do not have access to mobile data or Wi-Fi, using the offline option on Deezer Premium.
  • Always with you
    Your favorite music available on all devices: smartphones, tablets or laptops.
  • FLOW option
    Create your own playlist or find something new using the FLOW option which is designed to recognize your favorite music albums and to make suggestions customized to your needs.
Deezer
  • Share the lyrics of your favorite songs on Instagram, with a single click on Deezer Premium.
  • Listen to music or other audiovisual contents on Deezer Premium, without any ad interruptions.
  • Deezer Songcatcher - the new ID designed to recognize songs, available with Deezer Premium.
Info Icon By activating the A1 Xplore Music by Deezer service, you will automatically get a free A1 Go Music Free bundle to use the Deezer app without tapping into the mobile data included in your tariff plan.
Deezer

The А1 Xplore Music by Deezer service can be activated in the following manners:

Promo bundle activation - to activate the one-off promo period, please send SMS with text "START DEEZER PROMO" to 140044 and click on the link sent in the return message, redirecting you to Deezer's webpage. To deactivate the service via SMS, please send "STOP DEEZER PROMO" to 140044 and you will be sent a deactivation confirmation.

Regular bundle activation - if you have already used the one-off promo period and you would like to reactivate the A1 Xplore Music, please send SMS with text "START DEEZER" to 140044 and click on the link sent in the return message, redirecting you to Deezer's webpage. To deactivate the service via SMS, please send "STOP DEEZER" to 140044 and you will be sent a deactivation confirmation.

The link is unique to your subscription and may be used only for your subscription number. Once you access the Deezer page, choose the option to register or to log in and install the Deezer app via Google Play Store, iOS App Store or Huawei AppGallery. Please note that the activation and deactivation SMS for the А1 Xplore Music by Deezer service are free of charge.

Log into the My A1 app and in the section "Additional Packages", choose the A1 Xplore Music by Deezer promo bundle available for your respective tariff plan. Once you select the "Activate" option, click on the link sent by SMS, leading to the Deezer webpage. The link is unique to your subscription and may be used only for your subscription number. Once you access the Deezer webpage, choose the option to register or to log in and install the Deezer app via Google Play Store, iOS App Store or Huawei AppGallery.

To deactivate the А1 Xplore Music by Deezer app via My A1, go to "Additional Packages" and select the "Deactivate" option, and you will be set a deactivation confirmation.

Access the А1 Live Shop webpage and once the service is activated by the agent, open the link sent by SMS, leading to Deezer webpage. This link is unique to your subscription and may be used only for your subscription number. Once you access the Deezer webpage, choose the option to register or to log in and install the Deezer app via Google Play Store, iOS App Store or Huawei AppGallery.

To deactivate, please follow the same procedure and once the service is deactivated by the agent, you will be sent SMS confirmation. The A1 Live Shop is available Monday thru Friday, from 10:00 hrs to 22:00 hrs and on Saturdays from 10:00 to 16:00 hrs.

Visit any A1 Macedonia store and activate the A1 Xplore Music by Deezer service. Once the service has been activated by the agent, click on the link sent by SMS, leading to Deezer webpage. The link is unique to your subscription and may be used only for your subscription number. Once you access the Deezer webpage, choose the option to register or to log in and install the Deezer app via Google Play Store, iOS App Store or Huawei AppGallery.

To deactivate, please follow the same procedure and once the service is deactivated by the agent, you will be sent SMS confirmation. The working hours of A1 Macedonia store are shown here.

Please call 077 1234 to activate the A1 Xplore Music by Deezer service via the Contact Center. Once the service has been activated by the A1 agent, click on the link sent by SMS, leading to Deezer webpage. The link is unique to your subscription and may be used only for your subscription number. Once you access the Deezer webpage, choose the option to register or to log in and install the Deezer app via Google Play Store, iOS App Store or Huawei AppGallery.

To deactivate, please follow the same procedure and once the service is deactivated by the agent, you will be sent SMS confirmation. The A1 Macedonia Contact Center is available 24/7.

Frequently asked questions regarding the service and the promo offers:

The manners in which you can activate Deezer Premium are available in the link below.

The fee for the service is 259 MKD/month. Use the promo period of 1, 3 or 12 months of free use of Deezer Premium, only via A1 Xplore Music by Deezer. The length of the promo period depends on your active tariff plan.

If you have already been subscribed to Deezer, but you would like to transfer to A1 Xplore Music by Deezer and use Deezer Premium during promo period granted by A1, you will be required to cancel your Deezer subscription and to create new account or to create new Deezer account via A1. Please note that in the latter case, you will have 2 subscriptions at the same time.

If you use Deezer free of charge, register on Deezer Premium via A1 using the same profile. In this way you will be able to keep your profile and use the free promo period granted by A1. After the expiry of the promo period from A1 Xplore Music by Deezer, the monthly fee will be charged in your A1 monthly bill.

If you use the service via the A1 Macedonia network, the fee terms to use mobile data are added in the tariff plan in which Deezer Premium has been activated.

After activating the service via A1 Macedonia, you will get an additional A1 Go Music Free bundle to use the Deezer app without tapping into the mobile data included in your tariff plan. The availability of the bundle depends on your tariff plan.

The additional bundle can be activated via SMS, via the My A1 app or at any of A1 stores. Monthly fee of 99 MKD applies. Click here to learn more.

A single account can be linked to maximum 3 different devices, but you can listen music only on one device simultaneously. The use of the service on different devices is free of charge.

The FLOW option is designed to learn what you like and combines your favorite songs with new recommendations for music and songs you’ve forgotten about.

  • Select the song or the playlist of your choice
  • Click on the Download option
  • Turn off the online function in the main menu of the app
  • When offline, you will be able to find the songs you have downloaded in the My Music section.
  • To create playlists, first you need to fill in all required fields in your profile.
  • Select the songs or the playlists of your choice and click on “+”.
  • You can choose to add them in an existing playlist or to create a new one.
  • For “New Playlist”, enter the name of the playlist (e.g.: Party Music).
  • Find your playlist in "My Music" or in the “Playlists” sections.

The manners in which you can deactivate A1 Xplore Music by Deezer are shown in the link below.

  • Smartphones and tablets with Android 1.6 version or higher.
  • Smartphones and tablets (iPhone, iPad, Apple TV) with iOS 10 version or higher.
  • Windows 10 smartphones or tablets.
  • Computers with Windows 7 with SP2 version and higher, as well as MAC OS X.
  • Other devices - ChromeCast; Apple TV; Airplay device; smart watches (Fitbit, Garmin, Apple, Android)
  • When you log into the Deezer mobile app or Deezer webpage select the Log in button -> To log in with email address, and you will see the “Forgot your password?“ option.
  • If you forget the email address, you need to log into your Deezer account using your phone number and in the menu "My Music" -> "Settings“, click on the "Change my mail address" option.
  • If you still face issues logging in, please call the Contact Center on 077 1234 and our agents will assist you regarding the logging steps.

The A1 Xplore Music by Deezer service is available to all postpaid customers of A1 Macedonia. The one-off promo period and the availability of the A1 Go Music Free bundle depends on the mobile tariff plan included. After the expiry of the promo period, the activated bundle will be automatically renewed every month at 259 MKD/month. Users can use any of the manners stated above to log out from the service.

For additional information regarding the A1 Xplore Music by Deezer services, please call 077 1234 or click here.