User support

On my bill, I have been charged for SMS sent from +38977000301. I’m not sure whose number this is?

This is the phone number of the A1 SMS Center. When you are abroad and send SMS to any number, the bill will show the phone number of the A1 SMS Customer Center. The fee for the SMS sent is charged based on the SMS Roaming Pricelist applying to the specific roaming partner carrier used.

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