User support

How can I switch to another tariff plan?

​​​​You can switch to another tariff plan, all you need to do is visit any of our stores or at any partner store labeled with the A1 brand, and present a personal identification document.

You can switch to another tariff plan only if you meet the requirements depending on the tariff plan you currently use.

If you meet the requirements to switch to another tariff plan, you will also be required to pay all bills due and payable.

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