User support

Why is my internet speed slow when connecting via WiFi?

Internet connection speed and stability is guaranteed only if connection is made via a cable; if connected via wifi, there are no guarantees (our devices' range is 3-5 meters); if you need wider range, install an additional router.

Please test the speed via cable and if there are discrepancies of the values stated in your service agreement, test your speed on www.speedtest.net and send the results to kontakt@A1.mk.

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